@ARTICLE {7613,
author={I. T. de la Torre and M. L. López-Coronado and J. R. Rodrigues},
doi={10.1007/s10916-012-9845-z},
journal={Journal of Medical Systems},
title={How to Measure the QoS of a Web-based EHRs System: Development of an Instrument},
year={2012},
month={December},
volume={36},
number={6},
pages={3725-3731},
ISSN={0148-5598}
}